For an optimal experience that offers better performance, accessibility, and security, D2L recommends that all users access Brightspace with the latest version of a supported browser.
Desktop/Laptop Computers
Brightspace is supported on the following desktop platforms with the latest browser versions:
Platform | Apple® Safari® | Google® Chrome™ | Microsoft® Edge | Mozilla® Firefox® |
|---|
| Apple® Mac OS® | Yes | Yes | Yes | Yes |
| Microsoft® Windows® | Not Applicable | Yes | Yes | Yes |
Tablets and Mobile Devices
Brightspace is supported on the following tablets and mobile devices with the latest browser versions:
Platform | Apple® Safari® | Google® Chrome™ | Microsoft® Edge | Mozilla® Firefox® |
|---|
| Apple® iOS® for iPhone® and iPad® | Yes | Not Applicable | Not Applicable | Not Applicable |
| Android™ OS for Android phones and tablets | Not Applicable | Yes | Not Applicable | Not Applicable |
Note: By default, most browsers automatically update to the latest version. To ensure you are always running the latest browser version, D2L recommends that you set your browser to auto-update. Additionally, Brightspace requires your browser to enable both JavaScript and cookies.
About Chromebooks
Google supports Chromebooks six years after the initial release of the device, regardless of purchase date. D2L recommends knowing when Google’s Auto Update Expiration is set to occur for your device. This can be found by referring to Google Approved ChromeOS devices and searching for your device.
When Google’s support ends, Chrome will no longer update and no further updates to features, performance, or security will occur, and after will fall into Legacy followed by Unsupported browser coverage. D2L’s Legacy browser support is covered below. If Chrome support on the Chromebook has expired, there is an option to install an alternate browser like Edge (via Play Store) or Firefox (instructions available). In this situation, a ChromeOS version of 80 or higher is required.
Retro and legacy browsers
D2L moves browsers onto the Retro or Legacy list twice a year in January and July. When this occurs, a notification begins appearing in Brightspace to prompt the user to update their browser.
You can still access Brightspace with either Retro or Legacy browsers; however, you may encounter unexpected user interface behavior and appearance or broken and unsupported functionality.
Frequently Asked Questions
How do I know if my browser is outdated?
- Chrome: Navigate to the menu → Help → About Google Chrome
- Firefox: Navigate to Help → About Firefox
- Safari: Navigate to the Safari menu → About Safari
- Edge: Navigate to Settings and more → Settings → About Microsoft Edge
These screens display the browser version number, and informs you if it is the latest version. Depending on the browser, it may give you the option to update your browser.
What steps should I take if my browser is outdated?
- On a desktop/laptop computer, you can update your browser from the screen that shows you if your browser is updated (refer to the question above).
- On a tablet/mobile device, navigate to the App Store or Play Store, navigate to the Updates section, and select your browser.
Will I receive a warning if my browser is going to no longer be supported by Brightspace?
Brightspace provides a warning during login if the browser is on either Legacy or Unsupported list.